True/False
Indicate whether the
statement is true or false.
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1.
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Generally Organizations are served by a single and
unique information system.
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2.
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Contemporary information systems are interfacing
with customers and suppliers using electronic commerce technology, CRM, and SCM over the
internet.
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3.
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Front office information systems are ones that
support business functions that reach out to customers (or constituents).
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4.
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Back office information systems are ones that
support business functions that reach out to customers (or constituents).
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5.
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Information systems architecture is a unifying
framework into which various stakeholders with different perspectives can organize and view
fundamental building blocks of information systems.
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6.
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The goals of an information system include
improvement of business knowledge, business processes business communications services and people
collaboration.
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7.
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The average system owner is extremely interested in
raw data.
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8.
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In an information system business knowledge is
stored using database technologies.
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9.
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A data requirement is a representation of the
users' data in terms of entities, attributes, relationships, and rules.
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10.
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As information workers, system users capture,
store, process and edit data an a daily basis.
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11.
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A system designer would tend to view knowledge in
terms of data structures, database schemas, indexes, etc.
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12.
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Processes represent the data acquired from an
information system.
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13.
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Functions cannot be further
decomposed.
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14.
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Different stakeholders have different views or
perspectives of an information system because they have different needs, roles, requirements, and
tasks.
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15.
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A business function has a definite starting or
stopping time.
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16.
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Cross functional information system supports
relevant business processes from several business functions without regard to traditional
organizational boundaries such as divisions, departments, centers and offices.
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17.
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System owners frequently identify services and
level of services that they seek to provide customers, suppliers and employees.
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18.
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A special purpose application system supports
relevant business processes from several business functions with regard to non-traditional
organizational boundaries such as divisions, boundaries, departments, centers and
offices.
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19.
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Processes deliver the desired functionality of an
information system. Business processes are the "work" performed by the
system.
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20.
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Process requirements are frequently specified in
terms of work flow.
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21.
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The challenge in systems development is to
identify, express and analyze business process requirements exclusively in business terms that can be
understood by system users.
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22.
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A policy is a step-by-step set of instructions and
logic for accomplishing a business procedure.
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23.
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Today many businesses prefer COTS to building
software in house.
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24.
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Software specifications represent the technical
design of business processes to be automated or supported by computer programs to be written by
system builders.
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25.
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Applications programs are language-based,
machine-readable representations of what a software process is supposed to do, or how a software
process is supposed to accomplish its task.
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26.
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Prototyping is a very new and seldom used technique
used by system designers of today.
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27.
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COTS stands for Computer Online Time Sharing, a new
Internet-based system for leasing blocks of time on a super computer.
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28.
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Prototyping is a technique for quickly building a
functioning, but incomplete model of the information system using rapid application development
tools.
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29.
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Information systems must provide effective and
efficient interfaces to the system's users.
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30.
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Information systems must interface effectively and
efficiently with other information systems, both within the business and increasingly with other
businesses' information systems.
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31.
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From the system owner's perspective,
communication requirements are a representation of the inputs and outputs.
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32.
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System designers tend to focus on the technical
design of system-to-user communication while system builders focus on the technical design of
system-to-system communication.
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33.
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System designers frequently spend as much or more
time on system-to-system integration between systems as they do on new system
development.
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34.
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Today the best-designed systems tend to separate
the information system into layers that handle the data, process and interface building blocks in a
way that allows them to communicate across the network. The goal of this clean layering approach is
to allow any one building block to be replaced with another while having little or no impact on other
building blocks.
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35.
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Interface specifications are non technical designs
that document how system designers interact with a system and how system interacts with other
systems.
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36.
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System Designers' views of business processes
are constrained by the limitations of specific application development technologies.
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37.
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A common goal of most organization is to improve
business communications and collaboration between employees and other constituents..
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38.
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Prototyping is a technique that takes months to
complete, but the advantage is that you end up with a complete working model of an information
system.
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Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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39.
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Contemporary Information Systems are interfacing
with customers and suppliers using:
a. | Electronic commerce | b. | CRM | c. | SCM | d. | all of the
above | e. | none of these |
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40.
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Which of the following is NOT an example of a
back-office system?
a. | human resources information
system | b. | manufacturing information
system | c. | inventory information system | d. | customer management information system | e. | all of these |
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41.
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An information system's architecture
is:
a. | the latest version of the existing computer
system | b. | a new schema for an information
system | c. | structured information
technology | d. | a knowledge based
system | e. | high level framework for understanding different views
of the fundamental building blocks of an information system. |
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42.
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Information systems that support the business
functions that reach out to customers (or constituents) are know as:
a. | back office information
systems | b. | decision support systems | c. | expert information systems | d. | front office information systems | e. | none of these |
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43.
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Business Knowledge is derived from:
a. | data | b. | information | c. | upper
management | d. | information
systems | e. | both data and
information. |
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44.
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Which of the following is a system owner interested
in?:
a. | raw data | b. | processed data | c. | information that
adds new business knowledge | d. | all of
these | e. | none of these |
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45.
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Which of the following is a database
language
a. | SQL | b. | TPS | c. | GUI | d. | .NET | e. | none of
these |
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46.
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Business process requirements are frequently
defined in terms of
a. | policies | b. | procedures | c. | functions | d. | tasks | e. | both policies and
procedures |
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47.
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Business functions are:
a. | a group of related processes that support the
business | b. | a blue print on how to build an information
system | c. | a well document process to define business goals and
objectives | d. | a methodology that
forecasts time | e. | none of
these |
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48.
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A representation of users' data in terms of
entities, attributes, relationships and rules is known as:
a. | data requirements | b. | information requirements | c. | data base
requirements | d. | knowledge
requirements | e. | none of
these |
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49.
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Policy can best be defined as:
a. | step by step set of instructions and logic for
accomplishing a business process | b. | a set of rules
that govern a business process | c. | a users
expectations of the processing requirements for a business process | d. | all of the above | e. | none of
these |
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50.
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Process requirements can best be defined
as:
a. | step by step set of instructions and logic for
accomplishing a business process | b. | a set of rules
that govern a business process | c. | a users
expectations of the processing requirements for a business process | d. | policies that govern daily business functions | e. | none of these |
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51.
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System owners view communication in terms
of:
a. | which business units, employees, customers and
businesses will use the information system | b. | where are the
business units, employees, customers and external businesses located that need to access the
information system | c. | with what other
information systems will it have to interface | d. | all of the
above | e. | none of these |
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52.
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A layer of utility software that sits between the
application software and systems software to transparently integrate differing technologies so that
can interoperate is called:
a. | layerware | b. | tool kit | c. | interfaceware | d. | middleware | e. | none of
these |
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53.
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XML (eXtensible Markup Language) is a technology
used for:
a. | sharing data between systems | b. | developing web graphics | c. | decision support
systems | d. | specifying business
requirements | e. | none of
these |
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Completion
Complete each
statement.
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54.
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_____________ is the flow of transactions through
business processes to ensure appropriate checks and approvals are implemented.
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55.
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A common goal of most organizations is to improve
________________________________ between employees and other constituents.
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56.
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_______________________________ are technical
designs that document how system users are to interact with a system and how a system interacts with
other systems.
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57.
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______________________________________ are a
specification of how the user moves from window to window or page to page.
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58.
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__________________________________ are a
representation of users' data in terms of entities, attributes, relationships and rules. They
should be expressed in a format that is independent of the technology that can or will be used to
store the data.
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59.
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____________________________________ are ongoing
activities that support the business and can be decomposed into other sub-functions and eventually
into processes that do specific tasks.
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60.
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Today's best-designed information systems tend
to separate the building blocks and force them to communicate across the network. This is called a
______________________________.
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61.
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______________________________________ are a
representation of the users' business requirements in terms of activities, data flows and work
flow.
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62.
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A(n) _____________________ is a set of rules that
govern a business process.
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63.
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A(n) ___________________________ is a step-by-step
set of instructions and logic for accomplishing a business process.
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64.
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________________________________________ represent
the technical design of business processes to be automated or supported by computer programs to be
written by system builders.
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65.
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________________________________ is a layer of
utility software that sits between application software and systems software to transparently
integrate differing technologies so that they can interoperate.
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