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COSC 4321 Chap 4

True/False
Indicate whether the statement is true or false.
 

 1. 

The causes of failed projects include shortcuts taken during the project, expectations mismanagement, lack of or unreasonably precise targets, poor estimating techniques, budget overruns, missed schedules, and lack of management and leadership.
 

 2. 

Feature creep is the uncontrolled addition of technical features to a system under development without regard to schedule and budget.
 

 3. 

A common and effective project management technique is to assign more people to the team if a project gets behind schedule.
 

 4. 

One key to successful project management is to commit to a fixed budge and schedule as early as possible and then stick to it.
 

 5. 

Over-optimism is the tendency for systems analysts and project managers to fail to recognize that project slips in one phase or activity can cause corresponding slips in many other phases and activities, and contribute to cost overruns.
 

 6. 

If the project's importance changes during the project, or if the management or the business reorganizes, projects should be reassessed for compatibility with those changes and their importance to the business.
 

 7. 

Cost overruns are not a reason for project failure.
 

 8. 

Each bar on a Gantt chart represents a named project task.
 

 9. 

Scope defines the boundaries of a project.
 

 10. 

Planning identifies the required tasks to complete the project based on the project goal.
 

 11. 

The project schedule should be developed with an understanding of the required tasks, task duration, and task prerequisites.
 

 12. 

The project schedule should be developed based on the desired due date for project completion based on management decree.
 

 13. 

A project manager must demonstrate people management skills to coordinate, delegate, motivate, advise, appraise, and reward team members.
 

 14. 

Some project management competencies cannot be taught in a class but must be learned through business experience.
 

 15. 

Rapid application development (RAD) is a strategy wherein all project stakeholders participate in a short duration project management workshop, which results in a consensus agreement on the project scope, schedule, resources, budget and quality.
 

 16. 

A statement of work is a narrative description of the work to be performed as part of a project.
 

 17. 

Scope defines both the boundaries of what is included in the system, as well as what is considered outside of the project.
 

 18. 

Joint project planning (JPP) is a hierarchical decomposition of the project into phases, activities and tasks.
 

 19. 

Optimistic duration is the estimation of the minimum amount of time that it would take to perform a task.
 

 20. 

Pessimistic duration is the estimation of the minimum amount of time that it would take to perform a task.
 

 21. 

Elapsed time measures the actual amount of time that it takes to complete a task, taking into account that workers cannot possibly perform at 100% efficiency, and that interruptions increases the amount of time it takes from start to finish to complete a task.
 

 22. 

The expected duration of a task is the estimation of how much time will be required to perform the task by taking into account potential interruptions or delays that are likely to occur.
 

 23. 

Milestones have no duration.
 

 24. 

Forward scheduling establishes a project deadline forward into the future, and then schedules backwards from that date.
 

 25. 

The availability of resources, especially people and facilities, can significantly alter the project schedule.
 

 26. 

Resource leveling is a strategy used to correct resource over-allocations by some combination of delaying or splitting tasks.
 

 27. 

The critical path for a project is that sequence of dependent tasks that have the largest sum of most likely durations. The critical path determines the earliest possible completion date of a project.
 

 28. 

The slack time available for any non-critical task is the amount of delay that can be tolerated between the starting time and completion time of a task without causing a delay in the completion date of the entire project.
 

 29. 

The inefficiency of workers is known as slack time.
 

 30. 

It is uncommon for project scope to grow out of control even when a properly completed statement of work was agreed on early in the planning process.
 

 31. 

When a properly completed statement of work is agreed upon at the start of the planning process, it is unlikely that changes in project scope will occur.
 

 32. 

Change is frequently a point of contention between the customer and the information systems organization, because they disagree on whether a particular function is a change or a part of the initial agreement.
 

 33. 

An expectations management matrix shows that if project scope changes then cost and/or schedule must also change.
 

 34. 

Once management has committed to a project, it is not possible for them to change the funding allocated to the project, or to change the deadline of the project.
 

 35. 

An expectations management matrix is a tool for helping management understand the dynamics and impact of changing project parameters such as cost, schedule, scope and quality.
 

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 36. 

Which of the following is NOT a basic function of a project manager?
a.
controlling
b.
programming
c.
scheduling
d.
directing
e.
planning
 

 37. 

Which of the following establishes a project start date and then schedules forward from that date?
a.
end scheduling
b.
remote scheduling
c.
forward scheduling
d.
reverse scheduling
e.
none of these
 

 38. 

The process of scoping, planning, staffing, organizing, and controlling the development of an acceptable system at a minimum cost within a specified time frame is:
a.
Project Management
b.
Process Management
c.
Expectations Management Matrix
d.
Statement of Work
e.
None of these
 

 39. 

An ongoing activity that documents, manages the use of, and improves an organization's chosen methodology for systems development is:
a.
Project Management
b.
Process Management
c.
Expectations Management Matrix
d.
Statement of Work
e.
None of these
 

 40. 

A narrative description of the work to be performed as part of a project is:
a.
scope statement
b.
statement of work
c.
project definition
d.
project overview
e.
all of these
 

 41. 

A strategy wherein all project stakeholders participate in a multiple-day workshop to achieve consensus on project scope, schedule, resources and budget is:
a.
Total Quality Management
b.
Stakeholder's Meeting
c.
Joint Project Planning
d.
Capability Maturity Planning
e.
none of these
 

 42. 

Elapsed time takes into account which of the following factors?
a.
people cannot work at 100% efficiency
b.
people experience interrupts such as phone calls, visitors or other activities
c.
people need lunch breaks
d.
people possibly participate in other non-project related work
e.
all of these
 

 43. 

Which of the following is considered a project resource?
a.
people
b.
services
c.
facilities
d.
money
e.
all of these
 

 44. 

Which of the following is NOT one of the guidelines for selecting and recruiting team members?
a.
recruit talented and highly motivated people
b.
select the best task for each person
c.
keep the team size as small as is reasonable to minimized communication overhead and difficulties
d.
promote harmony by selecting team members who will complement and work well with each other
e.
Make the team as large as possible to assure that you have the resources to complete the project within the schedule.
 

 45. 

Which of the following is the amount of delay that can be tolerated by a non-critical task without causing a delay in the completion date of the entire project? :
a.
optimistic duration
b.
pessimistic duration
c.
critical path
d.
slack time
e.
none of these
 

 46. 

The common techniques for estimating include:
a.
decomposition
b.
COCOMO
c.
function points
d.
resource leveling
e.
all of these
 

 47. 

Which of the following is NOT one of the 10 hints for project leadership?
a.
praise in public, criticize in private
b.
explain and show, rather than do
c.
don't rely just on status reports
d.
keep "fudge" time in the schedule by not communicating "real" deadlines to team members
e.
be consistent
 

Completion
Complete each statement.
 

 48. 

________________ is the unexpected growth of user expectations and business requirements for an information system as the project progresses.
 

 

 49. 

________________ is the uncontrolled addition of technical features to a system under development without regard to schedule and budget.
 

 

 50. 

________________ is an ongoing activity that documents, manages the use of and improves an organization's chosen methodology for systems development. It is concerned with the activities, deliverables, and quality standards to be applied to all projects.
 

 

 51. 

A ________________ is a hierarchical decomposition of the project into phases, activities, and tasks.
 

 

 52. 

________________ are events that signify major accomplishments or events during a project.
 

 

 53. 

The ________________ available for any task is equal to the difference between the earliest and latest completion times.
 

 

 54. 

________________ stands for project evaluation and review technique.
 

 

 55. 

________________ establishes a project start date and then schedules forward from that date.
 

 

 56. 

The project management causes of ___________________________ include shortcuts taken during the project, expectations mismanagement, lack of or unreasonably precise targets, poor estimating techniques, budget overruns, missed schedules, and lack of management and leadership.
 

 

 57. 

_________________ is a strategy for correcting resource overallocations.
 

 

 58. 

A project is considered ______________________ if, (1) the resulting information system is acceptable to the customer; (2) the system was delivered on time; (3) the system was within budget; and (4) the system development process had a minimal impact on ongoing business operations.
 

 

 59. 

_____________________ defines the boundaries of a project.
 

 

 60. 

________________________ identifies the required tasks to complete the project based on the project goal.
 

 

 61. 

A _____________________________ must demonstrate people management skills to coordinate, delegate, motivate, advise, appraise, and reward team members.
 

 

 62. 

PERT charts were developed to make clear the _____________________ between project tasks before those tasks are scheduled.
 

 

 63. 

_______________________________ is the estimated minimum amount of time needed to complete a task.
 

 

 64. 

________________________ measures the actual amount of time that it takes to complete a task, taking into account that workers cannot possibly perform at 100% efficiency, and that interruptions increases the amount of time it takes from start to finish to complete a task.
 

 

 65. 

The __________________________________ is the sequence of dependent tasks that determines the largest sum of most likely durations.
 

 

 66. 

The ____________________________________ available for any non-critical task is the amount of delay that can be tolerated between the starting time and completion time of a task without causing a delay in the completion date of the entire project.
 

 

 67. 

A(n) __________________________________________ is a tool for helping management understand the dynamics and impact of changing project parameters such as cost, schedule, scope and quality.
 

 



 
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