Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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1.
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Although the traditional model of software acquisition still accounts for more
software acquisition, a new model, called ____, is changing the picture dramatically.
a. | Hardware as a Help | c. | Processing as a Product | b. | Software as a
Service | d. | Storage as a
Solution |
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2.
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Some firms offer ____, which provide powerful Web-based support for transactions
such as order processing, billing, and customer relationship management.
a. | ASP | c. | fixed usage | b. | IBS | d. | fixed-fee
transfer |
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3.
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When determining outsourcing fees, a ____ uses a set fee based on a specified
level of service and user support.
a. | fixed fee model | c. | subscription model | b. | usage model | d. | transaction
model |
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4.
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When determining outsourcing fees, a ____ has a variable fee based on the number
of users or workstations that have access to the application.
a. | fixed fee model | c. | subscription model | b. | usage model | d. | transaction
model |
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5.
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A(n) ____ model is an outsourcing fee model that charges a variable fee based on
the volume of transactions or operations performed by the application.
a. | method | c. | transaction | b. | administrative | d. | interpolated |
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6.
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The choice between developing versus purchasing software often is called a ____
decision.
a. | build or make | c. | transactional | b. | subscription | d. | build or buy |
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7.
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A software ____ is software that is obtained from a vendor or application
service provider.
a. | package | c. | subscription | b. | cluster | d. | aggregate |
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8.
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A user ____ utilizes standard business software, such as Microsoft Word or
Microsoft Excel, which has been configured in a specific manner to enhance user productivity.
a. | application | c. | interface | b. | configuration | d. | interpolation |
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9.
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Some data files should be totally hidden from view, while others should have
____ so users can view, but not change, the data.
a. | no-access properties | c. | full-access properties | b. | read-only
properties | d. | write-only
properties |
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10.
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A ____ measures the time a package takes to process a certain number of
transactions.
a. | newsgroup | c. | benchmark | b. | parameter | d. | default |
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11.
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The physical design is developed during the ____ phase of the SDLC.
a. | systems design | c. | systems operation and support | b. | systems
analysis | d. | systems
planning |
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12.
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A ____ is a value that the user enters whenever a query is run, which provides
flexibility, enables users to access information easily, and costs less.
a. | newsgroup | c. | benchmark | b. | parameter | d. | default |
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13.
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A ____ is a value that a system displays automatically.
a. | newsgroup | c. | benchmark | b. | parameter | d. | default |
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14.
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Reports that trace the entry of and changes to critical data values are called
____ and are essential in every system.
a. | audit trails | c. | backtracks | b. | protective pathways | d. | value tracks |
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15.
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In an approach called ____ prototyping, systems analysts use prototyping to
verify user requirements, after which the prototype is discarded and implementation continues.
a. | discard | c. | trash | b. | design | d. | recycled |
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16.
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In combination, the powerful tools that systems analysts use to provide a
framework for rapid, efficient software development, is called a ____ environment.
a. | second-generation | c. | fourth-generation | b. | third-generation | d. | fifth-generation |
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True/False
Indicate whether the
statement is true or false.
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17.
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Building an application in a Web-based environment might involve greater risks
and benefits, compared to a traditional environment.
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18.
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In a traditional systems development environment, security issues usually are
less complex than with Web-based systems, because the system operates on a private telecommunications
network, rather than the Internet.
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19.
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A subscription model charges a variable fee based on the volume of transactions
or operations performed by the application.
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20.
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Mergers and acquisitions typically have no impact on clients and customers of
large, financially healthy firms.
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21.
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The main reason for offshore outsourcing is the same as domestic outsourcing:
lower bottom-line costs.
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22.
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Compared to software developed in-house, a software package almost always is
more expensive, particularly in terms of initial investment.
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23.
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Many firms feel that in-house IT resources and capabilities provide a
competitive advantage because an in-house team can respond quickly when business problems or
opportunities arise.
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24.
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Software vendors regularly upgrade software packages by adding improvements and
enhancements to create a new version or release.
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25.
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The decision to develop software in-house will require less participation from
the systems analyst than outsourcing or choosing a commercial package.
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26.
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A request for quotation (RFQ) is less specific than an RFP (request for
proposal).
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27.
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For desktop applications, software license terms and conditions usually can be
modified.
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28.
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If management decides to develop a system in-house, then the transition to the
systems design phase ends.
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29.
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A system is reliable if it adequately handles errors, such as input errors,
processing errors, hardware failures, or human mistakes.
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30.
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In an inventory database, vendor addresses should be stored with every part
record.
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Completion
Complete each
statement.
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31.
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____________________ determines how long it takes an information system to pay
for itself through reduced costs and increased benefits.
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32.
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When users purchase software, what they are buying is a(n) ____________________
that gives them the right to use the software under certain terms and conditions.
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33.
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If users purchase a software package, they should consider a(n)
____________________, which allows them to contact the vendor for assistance when they have problems
or questions.
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34.
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Independent ____________________ provide greater flexibility because they can be
developed and tested individually, and then combined or reused later in the development
process.
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35.
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Prototyping produces an early, rapidly constructed working version of a proposed
information system, called a(n) ____________________.
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Matching
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Identify the letter of the choice that best matches the phrase or
definition. a. | cloud computing | f. | physical design | b. | IBS | g. | logical
design | c. | managed hosting | h. | Web 2.0 | d. | WebSphere | i. | benchmarking | e. | parameter | j. | systems requirement document |
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36.
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Predicted by industry leaders to offer an overall online software and data
environment supported by supercomputer technology.
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37.
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Describes a second generation of the Web that will enable people to collaborate
much more dynamically.
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38.
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An example of a Web-based development environment.
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39.
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Attractive to customers because it offers online data center support, mainframe
computing power for mission-critical functions, and universal access via the Internet.
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40.
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Another name for IBS.
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41.
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A good way to measure relative performance of two or more competing products in
a standard environment.
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42.
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Like a contract that identifies what the system developers must deliver to
users.
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43.
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A value that a user enters whenever a query is run.
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44.
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With an information system, a plan for the actual implementation of the
system.
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45.
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With an information system, design that does not address the actual methods of
implementation.
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